If you encounter any abuse of our hosting services or observe activities on your MokohHost account that violate our Terms, please notify us via email at reportabuse[at]mokohhost.com.

Include as much detail as possible in your report, including IP addresses, domain names, timestamps, images, links/URLs, and a comprehensive description of the reported activity. Your thorough information helps us address the issue promptly and effectively.

What Happens when you Report an Abuse

Abuse reports are promptly directed to our dedicated Abuse Team for review and necessary actions to ensure compliance with our Terms of Service and relevant laws. Each abuse report is individually logged and tracked. For faster resolution, please focus each report on a single domain name. If multiple abuses occur on one domain, consolidate them for more efficient handling.

IMPORTANT NOTICE:

If a domain registered with MokohHost is not hosted on our network, limitations may apply to verifying or taking action on abuse reports due to our lack of access to third-party servers. For quicker resolution, please report abuse related to content or activity on third-party servers directly to the respective hosting providers.

More information on some common types of abuse and related policies can be found in our Terms of Service.